Privacy Policy
Privacy Policy
Effective Date: November 1, 2024
McCracken Property Management ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services, whether online or offline, including our website, communication channels, and when you become a tenant, guest, or client of our managed properties.
1. Information We Collect
We collect personal information to provide and improve our services. The types of information we collect include:
- Contact Information: Name, email address, phone number, and mailing address.
- Rental Application Data: Social Security Number (SSN), employment information, credit history, and references.
- Financial Information: Payment details, including credit or debit card information, bank account information, and other billing-related information.
- Usage Information: Data about how you interact with our website or services, such as IP address, browser type, and access times.
- Tenant and Guest Information: Lease agreements, payment history, and maintenance requests.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To process rental applications, including background and credit checks.
- To communicate with tenants, guests, and clients regarding their rental agreements, payments, or maintenance requests.
- To facilitate payment processing and manage rent or service fees.
- To improve our services, including optimizing the user experience on our website.
- To comply with legal obligations, including reporting to authorities where required by law.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, credit checks, or property maintenance.
- Legal and Regulatory Authorities: As required by law, in response to legal requests, or to protect the safety and rights of others.
- Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the transaction.
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.
5. Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including:
- The right to access the information we have about you.
- The right to request corrections to inaccurate information.
- The right to request the deletion of your personal information, subject to certain legal obligations.
To exercise any of these rights, please contact us using the information at the bottom of this page.
7. Cookies and Tracking
Our website may use cookies or similar technologies to enhance your experience. You may control cookie preferences through your browser settings.
8. Changes to this Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website with an updated effective date.
We may update this policy from time to time. Any changes will be posted on our website with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
McCracken Property Management
1467 Siskiyou Blvd #94
Ashland, OR 97520541-631-4090